At DriveNow – Deep Blue Sea Travel Tours & Car Rental Co. Ltd, we understand that booking a car rental online requires trust. We take that trust seriously and prioritize the security and confidentiality of your personal information. This Privacy Policy explains how we collect, use, and protect your data when you use our website. By continuing to use our website, you agree to the practices outlined below.

1. Information We Collect

We collect information you provide when making a booking or inquiry, including:

• Personal details: Name, email, phone number, and address.
• Payment details: Credit card number, cardholder name, and expiration date (only for processing transactions).
• Booking details: Rental preferences and past reservations.

Some information is required to complete your booking. You may choose not to share certain details, but this may limit the services available to you.

2. How We Use Your Information

We use your data to:
✔ Process and confirm bookings.
✔ Provide customer support and travel updates.
✔ Manage your account and billing.
✔ Send booking confirmations and important notifications.
✔ Improve our website, services, and customer experience.
✔ Share exclusive offers and promotions (only if you opt-in).
✔ Prevent fraud, enforce terms of use, and comply with legal obligations.

We may publish customer reviews or testimonials, but we only display your first name and last initial for privacy.

3. Email Communications & Opt-Out

We may send promotional emails about special offers, travel deals, and service updates. You can opt out of marketing emails anytime by:

• Clicking the “unsubscribe” link in any email.
• Emailing us at [Your Email Address] with “Unsubscribe” in the subject line.

Even if you opt out, you will still receive transactional emails related to your bookings, including confirmations, service updates, and important notices.

4. Sharing of Your Information

We do not sell or rent your personal information. However, we may share your data in the following cases:

• Legal requirements: If required by law or to respond to legal processes.
• Service providers: Trusted third parties that assist in processing payments or bookings (these providers are obligated to protect your data).
• Business operations: In case of a company merger, sale, or restructuring.

We do not track your online activity beyond our website, nor do we use your data for third-party advertising.

5. Cookies & Tracking Technologies

Cookies help improve your browsing experience by remembering your preferences. Our website uses cookies to:
✔ Store session details for a smoother booking process.
✔ Analyze website traffic and improve user experience.
✔ Remember login details (if chosen).

You can manage or disable cookies in your browser settings. However, disabling cookies may affect certain website features.

6. Data Protection & Security

We take security seriously and have implemented strict measures to protect your personal data:
✔ SSL encryption to secure transactions.
✔ Firewalls & intrusion detection systems to prevent unauthorized access.
✔ Restricted access: Only authorized employees handle your data for necessary business purposes.

While no website can guarantee absolute security, we are committed to using the latest security protocols to keep your information safe.

7. Children’s Privacy

Our website is intended for general use and is not directed at children under 13. If we discover that a child has provided personal information without parental consent, we will delete it immediately.

8. External Links

Our website may contain links to third-party sites. Please note that we are not responsible for their privacy policies. We recommend reviewing their policies before providing any personal information.

9. Changes to This Policy

We may update this Privacy Policy from time to time. If any major changes are made, we will notify you via email or place a prominent notice on our website.

10. Contact Us

For questions regarding this Privacy Policy or your bookings, please reach out to us:

📧 Email: info@drivenow.mu 

📍 Address: Morcellement La Confiance, Beau Bassin